Privacy Policy

Privacy Policy

Sapthagiri Co-operative Bank Ltd. is committed to safeguarding the information provided by its customers and ensuring the highest standards of confidentiality and security.

Information Collected

The Bank collects basic customer information such as name, contact details, personal details, and preferences. Information required for Know Your Customer (KYC) compliance and data necessary to provide, improve, and maintain banking services may also be collected.

Information Sharing

The Bank does not share, sell, or rent sensitive customer information with third parties. All information is collected strictly with customer consent and used solely for legitimate banking purposes.

Use of Customer Information

Customer information is accessed only by authorized employees, affiliates, or approved agents of the Bank for normal business operations.

Customer Responsibility

Customers are advised never to disclose sensitive information such as passwords, ATM PINs, or security credentials to anyone. The Bank will never request such information from customers.

Website Information

Information displayed on the Bank’s website, including interest rates, is subject to change. Customers are encouraged to visit the Head Office or nearest branch for the latest and most accurate details. The Bank is not responsible for post-dated or outdated information displayed online.

Security Practices

The Bank implements robust security measures, including:

  • Use of firewalls, encryption, and advanced security technologies

  • Deployment of trained information security professionals

  • Restricted access to sensitive information for authorized personnel only

  • Logical and physical access controls to protect systems and premises

External Links

The Bank’s website may contain links to third-party websites. The Bank is not responsible for the privacy practices or content of such external sites.

Policy Updates

The Bank reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on the Bank’s official website to keep customers informed.

For any questions regarding this Privacy Policy, customers may contact the nearest branch.